People & Performance

Create simple, human systems that make it easier for managers to support, develop and retain their people.

Performance management frameworks

Strip back complexity and focus on meaningful conversations.

  • Simple frameworks and templates
  • Values-aligned goal-setting tools
  • One-to-one and PDR guidance for managers

Feedback, coaching & engagement

Build everyday habits that improve trust, accountability and culture.

  • SBI, GROW and other practical models
  • Managers’ toolkits for team meetings and check-ins
  • Engagement surveys, focus groups and action planning

Wellbeing, resilience & burnout prevention

Protect your people in demanding roles.

  • Workshops on boundaries, wellbeing and self-care
  • Resilience resources for frontline and leaders
  • Tools for supporting staff after complaints or incidents

Talent & career development

Help people see a future with you.

  • Career pathways and progression guides
  • Mentoring and peer-learning programmes

Internal mobility and development resources

Example Project: Mission Housing

Project Outline

We partnered with Mission Housing to design a suite of resources that support new and existing leaders to step into their roles with confidence – including a Role Guide, Onboarding Guide and a Manager Toolkit.

The toolkit included a Leader Capability Insights Assessment and Report, combining self and leader skills assessments to identify strengths, growth opportunities, and any misalignments between team members and their leaders.

Outcome

This created powerful conversations, more meaningful coaching, and targeted development pathways that drive genuine growth.

Each resource was designed to be interactive, practical and easy to access, helping leaders connect learning to their day-to-day work and build capability in real time.

What Mission Housing said:

“Big shout-out to the amazing team at Big Picture Training! After navigating unexpected resource challenges, we teamed up with the Big Picture crew to deliver high-priority work. Their creativity, collaboration, and commitment made all the difference. Grateful for the teamwork and the outcomes we achieved together!”