Customer Service – Making a Difference (CS-MAD) for Licence
CPD Accredited | CIH Recognised | Proven Across the UK
Proven. Accredited. Now Yours to Licence.
Bring sector-leading customer service training in-house – or add it to your consultancy offer – with a CS-MAD licence.
Limited number of licences available – once they’re gone, they’re gone.
Why CS-MAD?
We didn’t design CS-MAD to sell.
We designed it to deliver impact.
Big Picture Training has run CS-MAD with housing providers across the UK.
It’s CPD accredited, it’s recognised by the Chartered Institute of Housing as meeting professional standards, and it’s been trusted by thousands of delegates to transform the way they serve customers.
We’re opening up a unique opportunity for the UK market. For the first time, you can licence CS-MAD.
Download more information about the Licence Pack here.
What’s Included?
With your licence, you’ll receive:
Deliver training whenever you want, as often as you want, to whoever needs it – with no additional delivery costs.
Who It’s For
Housing Providers – Train your teams consistently, build customer confidence, and save on repeat external sessions.
Consultants – Expand your toolkit with a proven, sector-specific program you can deliver straight away.
“The sessions are going down really well. People love the interaction, the fun and the opportunity to reflect on their practice – the feedback has been great!”
– Aspire Housing
Why Act Now?
Licences are strictly limited.
This is a one-time opportunity – once they’re gone, they won’t be reissued in the UK.
Secure your licence today and:
Ready to make customer service not just good but unforgettable?
Don’t miss this opportunity to secure your CS-MAD licence.
Trusted across the UK. Accredited. Recognised. Proven.
Join the organisations already making a difference with CS-MAD.