Learn to understand the regulations that govern community housing in Australia.
Duration
3 hours
Location
Online
How to attend this workshop
In-House Workshop
If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.
In-house workshops can be delivered online or face to face!
Online Public Workshop
📅 9th September 2026, 12pm AEST
💻 Where: 3 hour online workshop
💰 Cost: $179 inc GST per person
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Self-Paced e-Learning
Complete courses online in your own time by enrolling in the self-paced e-Learning from our course catalogue.
This workshop is designed to help you understand the regulations that govern community housing across Australia, including the National Regulatory System for Community Housing (NRSCH), which applies in most states and territories, as well as the separate state-based systems in Victoria and Western Australia.
In this 3 hour session, participants will gain a deeper understanding of the purpose and function of these regulatory systems, how they ensure the viability and accountability of community housing providers, and what this means for individuals working in the sector.
The course will also explore the key performance standards and measures that guide the operations of community housing organisations, with an emphasis on practical implications for everyday work in the industry.
Whether you work in customer service, admin, tenancy management, or maintenance, every worker has a responsibility to uphold these regulations in their daily tasks. While it might not always be obvious how the regulations affect your specific role, they are part of the foundation of how your organisation is run.
Course Objectives
By the end of this course, participants will:
Key Topics
- Overview of the National Regulatory System for Community Housing (NRSCH)
- A comparative overview of state-specific regulations in Victoria and WA.
- Key roles and responsibilities in the regulatory system.
- Roles and responsibilities of organisations and individuals within community housing.
- Understanding the key performance standards and measures (KPMs).
- How these performance standards help measure organisational success and viability
- Best practices for compliance and reporting.
Learning outcomes:
By the end of this workshop, participants will be able to:
- Demonstrate a clear understanding of the regulatory systems governing community housing in Australia, including NRSCH and state-specific frameworks.
- Identify key performance standards and KPMs relevant to their role in the community housing sector.
- Apply knowledge of governance and regulatory requirements to ensure compliance within their organisation.
- Explain the broader impact of the regulatory systems on the sustainability and viability of community housing providers.
- Incorporate regulatory requirements into daily tasks and contribute to effective performance reporting within their organisation.
Course Suitability
This course is designed for:
- anyone who needs to understand how the community housing regulations relate to their role.
- anyone new to compliance or responsible for managing compliance with the community housing regulations within teams.
Course Delivery
This 3 hour workshop will be delivered online.
Once attended, delegates will have access to online self-study materials to reinforce the learning on the workshop.