Learn about the Tribunal system in NSW, the New South Wales Civil Administrative Tribunal (NCAT)
Duration
3-Hours
Location
In-House and Online
How to attend this workshop
In-House Workshop
If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.
In-house workshops can be delivered online or face to face!
Online Public Workshop
📅 18th November 2026, 9am AEDT
💻 Where: 3 hour online workshop
💰 Cost: $179 inc GST per person
👉 BOOK NOW
Need to register multiple people or pay by invoice? Email us at info@bigpicturetraining.com
If this session is full, join the waiting list and we’ll let you know as soon as the next workshop opens.
Self-Paced e-Learning
Complete this course online in your own time by enrolling in the self-paced e-Learning course.
Learn more and enrol by clicking the button below.
This course provides the foundations for understanding the Tribunal system in NSW, the New South Wales Civil Administrative Tribunal (NCAT).
Participants will learn about the Tribunal application and hearing processes, how to prepare and present evidence, human rights considerations and how to present confidently and professionally.
Course Objectives
In this course, you will explore:
- An overview of the common functions and processes of NCAT
- Legal service requirements for documentation
- Human rights and procedural fairness
- Different types of evidence
- Tips for preparing and presenting matters
- How to apply depreciation to costs owing
Audience
This course is designed for staff working in tenancy and housing management roles who prepare for, attend or support matters before NCAT.
It is particularly suitable for those who are new to the Tribunal process or would benefit from strengthening their foundational knowledge and confidence in preparing applications, presenting evidence and participating in hearings.
Course delivery
- Duration: 3 hour workshop
- Delivery options:
- Live online (interactive and engaging)
- In-person (on-site)
- Public workshop
Added value
All delegates will receive access to online self-study learning content and resources to support their learning from the session.