This practical workshop will give you the tools to manage your rent accounts effectively.
Duration
3-Hours
Location
In-House and Online
How to attend this workshop
In-House Workshop
If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.
In-house workshops can be delivered online or face to face!
Online Public Workshop
Don’t miss out!
Join the waiting list and we’ll let you know as soon as the next workshop opens.
Self-Paced e-Learning
Complete courses online in your own time by enrolling in the self-paced e-Learning from our course catalogue.

Managing Rent Accounts with Confidence: Best Practice, New Ideas and Practical Tools for Arrears Prevention and Recovery
As a frontline member of staff attempting to collect rent and recover rent arrears or a manager working on new strategies for arrears recovery, this practical workshop will give you the tools to manage your rent accounts effectively and consider ways in which you can encourage your tenants to pay their rent.
Delegates will consider practical tools alongside new and innovative ways of preventing rent debt and recovering arrears, and best practice from both within and outside the sector to avoid tenants from stepping on the downward escalator towards homelessness.
Course Outline
This online workshop takes a blended learning approach.
- A 3 hour fully interactive online Zoom session – join from any laptop, PC or device
- Upon completion, gain access to online self-study materials to reinforce learning
