Trauma-Informed Care and Practice

This course introduces the core principles of trauma-informed practice

Duration

2.5-Hours

Location

In-House and Online

How to attend this workshop

In-House Workshop

If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.

In-house workshops can be delivered online or face to face!

Contact Us

Online Public Workshop

Join the waiting list and we’ll let you know as soon as the next workshop opens.

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Self-Paced e-Learning

Complete this course online in your own time by enrolling in the self-paced e-Learning course.

Learn more and enrol by clicking the button below.

e-Learning
Trauma Informed Care and Practice Featured Image

Delivered in partnership with Two Two One Mental Health Charity, this course introduces the core principles of trauma-informed practice and shows how to apply them in housing and community contexts.

Trauma-informed care is about understanding how trauma can affect people’s lives, behaviours, and relationships.

Course Objectives

In this course, you will learn how to:

  • Explain what trauma is, its causes, and how it can affect people differently.
  • Apply the key principles of trauma-informed practice.
  • Use trauma-sensitive communication strategies in everyday interactions.
  • Set healthy professional boundaries and practise self-care.
  • Identify ways to integrate trauma-informed practice into organisational policies and procedures.

Course suitability

This course is suitable for professionals working in housing, community services, support, care or people-focused roles where understanding trauma and responding sensitively is important. It is designed for staff who regularly engage with individuals experiencing distress, adversity, complex needs or heightened emotional situations.

It is especially relevant for:

  • Housing, tenancy and community services staff
  • Support workers, case managers and wellbeing-focused roles
  • Customer service and intake staff working with vulnerable clients or communities
  • Managers, team leaders and supervisors supporting staff wellbeing and practice
  • Anyone looking to build confidence in trauma-informed communication, professional boundaries and self-care in the workplace

Course delivery

  • Duration: 2.5 hour workshop
  • Delivery options:
    • Live online (interactive and engaging)
    • In-person (on-site)

Added value

All delegates will receive access to online self-study learning content and resources to support their learning from the session.

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