This workshop provides staff with an understanding of the requirements to perform welfare checks.
Duration
2.5-Hours
Location
In-House and Online
How to attend this workshop
In-House Workshop
If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.
In-house workshops can be delivered online or face to face!
Online Public Workshop
Join the waiting list and we’ll let you know as soon as the next workshop opens.
Self-Paced e-Learning
Complete this course online in your own time by enrolling in the self-paced e-Learning course.
Learn more and enrol by clicking the button below.
As social housing providers, we work with a vulnerable client group with limited support and community connections. We have a moral obligation and a duty of care to act when we are concerned about a tenant’s welfare.
Tenants may be vulnerable or at risk due to factors within the home as well as external events, as demonstrated by the recent Pandemic, extreme weather events or disasters including bushfires.
It’s important to be able to identify those risk factors early so that we can pre-empt client vulnerabilities. When we act quickly and undertake preventative welfare checks, we can signpost the tenant for support to prevent an issue from arising.
If you have concerns for someone’s safety and you’re unable to confirm they are OK, maybe it’s an elderly resident who hasn’t been seen recently, maybe it’s a tenant with serious concerns for their mental health, it may be time to contact the Police to do a physical welfare check.
Course Outline
This online workshop takes a blended learning approach.
- Enjoy a 2.5-hour fully interactive online Zoom session: join the Zoom session from any device, laptop, desktop, tablet or mobile phone
- Upon completion, gain access to online self-study materials to reinforce learning.