Meet the MD of Big Picture Training Australia: A Fun & Fabulous Interview with Ellie!
We’re pulling back the curtain and putting Ellie, our incredible MD, in the hot seat! From work wisdom to guilty pleasures (and some surprising confessions!),…
Big Picture Training – March Round-Up
March has been a whirlwind of activity, learning, and a fair bit of unexpected airport drama! Here’s what we’ve been up to… CX Lab: Tackling…
Poor KIM: A Key Factor in Housing Complaints
The Housing Ombudsman has found that poor Knowledge and Information Management is a major contributor to service failures, particularly in repairs and complaint handling. In…
Meet Vicky Green, An Influence of Success Behind Big Picture Training!
If you work in social housing, chances are you’ve come across the incredible work of Big Picture Training, but have you met the woman helping…
Big Picture Training – February Roundup – Love, Kindness, and a Bit of Chaos!
February, the month of love and kindness, has been a whirlwind here at Big Picture Training! Whether it’s Valentine’s Day or World Kindness Day, we’ve…
How to be a Great Customer to your Training Provider
Jo Leckie, CEO and Founder of Big Picture Training, shares her thoughts on building strong training partnerships At Big Picture Training, we know that strong…
You’re twisting my melon man!
Handling Difficult Customers: How to Stay Cool When Your Melon’s Being Twisted. Ever feel like a customer is deliberately twisting your melon? You’re not alone….
Welcome to Sheryl Batrouney
We’re delighted to announce that Sheryl Batrouney is now a permanent member of the team at Big Picture Training. Formerly an Associate, Sheryl joined us…
Affiliation with PowerHousing Australia
Big Picture Training is delighted to announce that we are now an Associate Affiliate of PowerHousing Australia. PowerHousing Australia is a sector leader with a…