Welcome to your March round-up from Big Picture Training.
It’s been a busy and exciting month, with plenty happening across our community, from new opportunities to learn and grow, to meaningful partnerships and time spent working alongside organisations making a real difference.
In this edition, we’re bringing together some of the highlights, insights, and moments that matter.
Take a few minutes to dive in… we think there’s something here you’ll really value.
Upcoming Training
As one of the leading training providers in the social housing sector, Big Picture Training is known for delivering learning that doesn’t just sound good, it works in practice.
Here’s what’s coming up:
🎓 Asset and Maintenance Training: BOOK HERE
📆 Multi-day Online Workshops
💰$560 inc GST per person
🎓 Preventing Debt & Recovering Arrears: BOOK HERE
📆 16 April 2026, 12:00pm AEST
💰$179 inc GST per person
🎓Aplying Nudge Theory: BOOK HERE
📅12 May 2026, 12:00pm AEST
💰$220 inc GST per person
Preventing Debt & Recovering Arrears
📆 16 April 2026, 12:00pm AEST
💰 $179 inc GST per person
How do you protect income and support tenants, without losing the human touch?
Our upcoming workshop, Preventing Debt & Recovering Arrears, is designed to help you do exactly that.
In just 3 hours, you’ll gain practical tools and fresh insight to help you:
✔️ Understand the real drivers behind rent arrears
✔️ Prevent debt before it escalates
✔️ Use early intervention to improve outcomes
✔️ Build confidence in your negotiation approach
✔️ Apply behavioural insights (including Nudge Theory)
✔️ Balance income recovery with financial inclusion
This training is grounded in practical learning you can take straight back into your role, leaving you feeling more confident, capable, and equipped.
Places are limited and fill quickly, register now to secure your spot!
Our Partnership with Taskforce Australia
Our partnership with Taskforce Australia reflects our commitment to working with like-minded organisations that add real value to the learning experience. Delivering safety, compliance and maintenance services to housing providers, Taskforce brings practical, frontline insight and case studies into our Assets and Maintenance Training Program, ensuring the content is grounded, relevant and reflective of the realities of the sector. For organisations looking to outsource elements such as safety checks, ongoing maintenance or warranty work, Taskforce offers smarter, affordable trade solutions that help support safer communities.
With limited places remaining in our upcoming Assets and Maintenance Training Program, now is the perfect time to secure your spot. The next intake begins on 14th April 2026.
Developing the Navigator App
How are you currently managing learning and development across your organisation?
We know, for many teams, it still looks like spreadsheets, multiple templates, and a bit of guesswork along the way. And while those tools have their place, they don’t always give you the clarity or consistency you need.
At Big Picture Training, we’ve recently been working with a large community housing provider to implement our Navigator App, designed to bring structure, visibility, and confidence to learning and development.
Navigator is simple, but powerful.
It enables individuals to assess their current skills, understand where they want to get to, and build a clear, practical development plan to support that journey.
At the same time, managers gain oversight, and L&D teams get meaningful insight, helping them shape development at both an individual and organisational level.
And importantly, it works across the whole organisation, creating consistency rather than disconnected approaches across teams.
No more trying to make spreadsheets do a job they were never designed for.
If you’re looking to bring more clarity, structure, and confidence to learning and development, Navigator could be a really valuable next step.
👉 Get in touch to find out more about how it could work for your organisation: info@bigpicturetraining.com
Our recent Customer Experience – Making A Difference Rollout
At Big Picture Training, we operate across both the UK and Australia, allowing us to share best practice between sectors and continuously strengthen our approach.
Our recent Customer Experience – Making a Difference rollout at Solihull Community Housing in England is a great example. Feedback has been outstanding, with 100% of delegates satisfied.
More importantly, the learning is landing, with strong themes around empathy, listening, and the “Listen, Help, Learn” approach. Feedback like “best training session I have ever attended” says it all.
At Big Picture Training, we believe the best results come are supported to do their best work.
When people thrive, the impact is felt by everyone you serve.
Until Next Time
Big Picture Training Team